7ck777 Privacy Policy

1 Introduction

7ck777 ("we", "our", or "platform") operates a safe and trusted online gaming service for users in Bangladesh. This privacy policy describes in detail what information we collect when you use the 7ck777 website or services, how we use that information, and how we keep it protected.

By using this platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

7ck777 gives the highest importance to user privacy. We believe every user should have full control over their own personal information. To that end, we apply internationally standard SSL encryption technology and state-of-the-art data protection measures.

2 What Information We Collect

When creating an account and using services on 7ck777, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and mobile number
• Bangladesh address (division, district, upazila)
• National ID or passport number (for identity verification)
• Payment information (bKash number, Nagad number, Rocket number, or bank account details)
• Login username and encrypted password

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and version
• Operating system information
• Website usage logs (pages visited, time, session duration)
• Gaming activity history (bets, wins, transactions)
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Occasionally we may receive information about you through third-party service providers (such as payment processors or identity verification agencies). In such cases, that information is held in our system with the same level of protection.

3 Use of Information

We use the collected information for the following purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Ensuring login and session security
• Processing deposits and withdrawals
• Providing bonuses, rewards, and VIP benefits
• Managing customer service and support

3.2 Security and Fraud Prevention

• Detecting account fraud and unauthorized access
• Complying with anti-money laundering (AML) rules
• Preventing the use of multiple accounts
• Monitoring suspicious transactions

3.3 Service Improvement and Personalization

• Recommending games and offers based on your preferences
• Making technical improvements to the platform
• Analyzing and improving the user experience

3.4 Fulfilling Legal Obligations

We may store and use your information to meet our legal obligations under applicable laws and regulations. This includes reporting to regulatory authorities and cooperating with legal processes.

4 Sharing Information with Third Parties

7ck777 does not sell or rent your personal information. However, in certain circumstances we may share information with third parties:

4.1 Service Partners

• Payment processing companies (bKash, Nagad, Rocket, banks)
• Identity verification and KYC (Know Your Customer) service providers
• Cybersecurity and fraud detection agencies
• Game software providers (only necessary gaming data)

These partners operate under strict confidentiality agreements and may use the information only for specified purposes.

4.2 Legal Reasons

We may be required to disclose information to comply with a court order, a lawful request from a law enforcement agency, or the requirements of applicable law. In such cases we will always provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such situations we will notify users in advance.

5 Cookies and Tracking Technologies

The 7ck777 website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the site — such as maintaining login sessions, managing security tokens, and saving shopping cart contents. Without them the site cannot function properly.

5.2 Functional Cookies

These cookies remember your preferences and settings (such as language selection) and help the platform personalize your experience.

5.3 Analytics Cookies

These cookies help us understand how users are using the site — how long they stay on each page, which games are more popular, and so on. This information is processed in completely anonymous form.

You can disable cookies by changing your browser settings. However, this may limit some functionality of the site.

6 Data Security

To keep your information secure, 7ck777 applies the highest industry-standard security measures:

6.1 Technical Protection

• 256-bit SSL/TLS encryption — all communication between you and our servers is encrypted
• Passwords are hashed using the bcrypt algorithm — plain passwords are never stored
• Payment information is secured in accordance with PCI-DSS standards
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is available

6.2 Organizational Protection

• Access to data is restricted to authorized personnel only
• Staff receive regular data privacy training
• Defined procedures exist to detect and handle data breach incidents

6.3 Acknowledgment of Limitations

While we strive to ensure the highest level of protection, no internet-based service can guarantee 100% security. We therefore ask you to use a strong password, not share your password with anyone, and contact us immediately if you notice any suspicious activity.

7 Data Retention Period

We retain your personal information only for as long as necessary. The general policy is as follows:

7.1 Information for Active Accounts

All necessary information is retained while your account remains active. This includes your account profile, transaction history, gaming history, and communication logs.

7.2 After Account Closure

Even after an account is closed, certain information may be retained for a defined period for the purposes of legal obligations, dispute resolution, and fraud prevention. Financial transaction records are kept for the period required under applicable laws in Bangladesh.

7.3 Deletion Process

Once the retention period has ended or upon your valid request, we securely delete your information or anonymize it in a way that makes it no longer possible to identify you.

8 Your Rights

As a user of 7ck777, you have the following rights regarding your personal information:

8.1 Right to Know

You may ask us at any time what information we hold about you and how it is being used. We will fulfill such requests within a reasonable time.

8.2 Right to Correction

If your information is incorrect or incomplete, you may request a correction. You can update most information yourself from the account profile page.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Restrict Processing

You may ask that processing of your information be limited for specific purposes. For example, we provide the option to opt out of marketing communications.

8.5 Right to Data Portability

You may request a copy of your personal information in a common, machine-readable format.

To exercise any of the above rights, contact our support team. We will respond as quickly as possible after verifying your identity.

9 Protection of Minors

7ck777 strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from any minor.

We verify age at the time of account registration. If we learn that a minor has opened an account using false information, that account will be closed immediately and the collected information will be deleted.

If you suspect that a child or teenager's information is present in our system, please notify our support team immediately.

10 Policy Changes

7ck777 may update this privacy policy from time to time. Such updates may occur due to service improvements, legal changes, or business needs.

For significant changes, we will notify users in the following ways:

• A prominent notice will be displayed on the website
• A notification will be sent to the registered email address
• The "Last Updated" date at the top of the page will change

If you continue using the platform after any changes, you will be considered to have agreed to the new policy. We therefore request that you visit this page regularly.